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Sales & Marketing: Ticket Sales
Premium Services Manager - Ultimate Fighting Championship (UFC) (Las Vegas, NV)

Become a Champion with us:

Just like the way our fighters prepare with their training partners to be the very best, here at the Ultimate Fighting Championship (UFC) we encourage that type of teamwork. A UFC employee, like a mixed martial artist, is well-rounded and willing to put in the time necessary to be world-class. With a team of champions in the office, the UFC has fought relentlessly to break into the sports world with undeniable success. Our growth both in and outside of the Octagon has revolutionized the fight business and made the UFC the world’s leading mixed martial arts promoter and largest pay-per-view event provider. We are universally recognized for our action-packed, can’t-miss events that have sold out some of the most prestigious arenas around the globe. Come join us as we progress at a rate never-before-seen in the professional sports world.

The UFC, owned and operated by Zuffa, LLC, has additional offices in London, Toronto, Singapore and Sao Paulo.

The Ultimate Opportunity:

Our Las Vegas office has an on-site Cafe serving healthy,delicious breakfast and lunch and a state of the art Performance Center that employees have access to. And, all employees receive UFC FIGHT PASS, a digital subscription services with exclusive live events, thousands of fights on-demand, original content, The Ultimate Fighter television show and more!

Strategy for Winning:

Become a Champion with us:

Just like the way our fighters prepare with their training partners to be the very best, here at the Ultimate Fighting Championship (UFC) we encourage that type of teamwork. A UFC employee, like a mixed martial artist, is well-rounded and willing to put in the time necessary to be world-class. With a team of champions in the office, the UFC has fought relentlessly to break into the sports world with undeniable success. Our growth both in and outside of the Octagon has revolutionized the fight business and made the UFC the world’s leading mixed martial arts promoter and largest pay-per-view event provider. We are universally recognized for our action-packed, can’t-miss events that have sold out some of the most prestigious arenas around the globe. Come join us as we progress at a rate never-before-seen in the professional sports world.

The UFC, owned and operated by Zuffa, LLC, has additional offices in London, Toronto, Singapore and Sao Paulo.

The Ultimate Opportunity:

Our Las Vegas office has an on-site Cafe serving healthy,delicious breakfast and lunch and a state of the art Performance Center that employees have access to. And, all employees receive UFC FIGHT PASS, a digital subscription services with exclusive live events, thousands of fights on-demand, original content, The Ultimate Fighter television show and more!

Strategy for Winning:

The Premium Services Manager works with the Event Marketing Team to help increase ticket revenue and provide premium services to our guests. This position will be the primary liaison with our VIP Experience provider in managing our VIP Experience program. The Premium Services Manager will also be responsible for supporting our group sales efforts, assist in market research, promotions, community relations, grassroots marketing efforts, channel partnerships, and other ticket sales initiatives.

Responsibilities:

1.      Manages the day-to-day activities of the UFC VIP Experience program and serves as the primary liaison with VIP Experience third-party provider

2.      Provides premium customer service to our VIP Experience guests to exceed their expectations and provide a first-class experience

3.      Manages group sales initiatives with arena group sales representatives and third-party group sales representatives

4.      Works with other departments (including Sponsorship, Public Relations, Creative, etc.) to leverage sponsor activation, third-party promotions, fighter appearances, youth programs, community relations, and other charity events to promote upcoming events and increase ticket sales

5.      Provides ticketing support to the Director of Ticket Operations

6.      Assists with the growth of the grassroots program for each live event market

7.      Other tasks, projects, and responsibilities as assigned

Skills & Experience:

1.      Bachelor’s degree in Marketing, Sports Management, Business, Hospitality, or other related area

2.      3+ years’ experience in entertainment industry, hospitality industry, sports marketing, special events, professional team, or arena

3.      Minimum of two years of experience in premium services ticketing

4.      Ability to communicate effectively, verbally and in writing

5.      Understanding of VIP hospitality and premium services ticketing

6.      Ability to work independently and thrive in a multi-task, fast-paced environment

7.      Excellent organizational skills

8.      Excellent attention to detail

9.      Ability to maintain confidential information

10.  Working knowledge of Microsoft products and the ability to learn other basic computer programs

11.  Ability to travel to all North America events at which VIP Experience is offered

Zuffa conducts pre-employment background and drug screenings.

Zuffa, LLC is an Equal Opportunity Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is your experience in premium services ticketing?
2. What is your experience with VIP programs


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Sales & Marketing: Corporate Sponsorship Sales
Future Notification - UFC UK location - Ultimate Fighting Championship (UFC) (London, UK)

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